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My Garage Door Is Broken and Won’t Open What Do I Do

My Garage Door Is Broken and Won’t Open, What Do I Do?

When it comes to a broken garage door, the first thing that may come to mind is, “okay…now what?” What you want to do is find the best garage door repairman out there and you want to avoid falling victim to the “up-sell.” Calgary Garage Door Fix, which is a Calgary garage door repair service, has shared all the tips and tricks to finding the best garage door repairman in your area so that you don’t have to worry about falling for any up-sells. You want the best, but you don’t want to overpay either.

Or if you like at-home projects and are handy, then you can DIY your garage door repair. Take the panic and the worry out of it and follow the steps below.

How to Determine If a Repairman Is Legitimate

There are several ways that you can tell if the garage repairman that has come to fix your garage door is legitimate. And for those of you who are unsure of what up-selling is, here’s a brief explanation.

According to International Door & Operator Industry, “Up-selling is that well-worn sales strategy of trying to sell you more than you think you need.” While up-selling can be frustrating, it’s not always intended to “rip you off.” Sometimes they do have your best interests in mind and are really trying to help. Here is how you can tell when a repairman is actually trying to help you:

  • A technician will bring a price book with them that lists all the parts and motors and what the cost to you will be.
  • A technician will also bring along the literature on the particular products they are selling, so that you know exactly what you may or may not be purchasing.
  • A technician will also know exactly which parts he has in stock, so that he can’t try to sell you something that he doesn’t have.
  • They will also carry around small, common parts with them so that if any minor fixes that come up, they can repair them right away.
  • A technician will also try to analyze the cause of the problem, not just the problem itself. This is actually beneficial to you as a consumer. For example, according to The Spruce, “If the garage door was hanging due to one bad roller, the technician could replace that roller and be on his way. But he could also make a good case for replacing all the rollers.” This would lead to increased sales for the technician, but also leave you with fewer problems/issues in the future.
  • They won’t try to force the issue, unlike illegitimate up-sellers, who won’t take no for an answer. A good technician will help you understand all your options and make sure you are only getting what you want to pay for.
  • A good technician will also provide you with a full diagnostic report.

While this may seem like a long list of things to look out for, you will know when it feels like something they are selling you is legitimate or not. It comes down to you the consumer to choose what’s best for you.

And if someone isn’t taking no for an answer it’s best to find another technician and take your services elsewhere. After all, you want to work with someone who will be honest with you and your repairs.

DIY: How to Repair a Garage Door

If you are ambitious and want to try the DIY route to repair your garage door when it is broken, here are a list of step-by-step instructions to help you figure out the cause of your problem. The DIY route is great if you just have some minor repairs to do on your garage door.

Here is a breakdown of the steps:

  • You first want to check the metal tracks inside the garage. Make sure the mounting brackets are tight on the wall; if not, be sure to tighten them up. Next, make sure to have the garage door closed and examine the tracks, looking for any dents, scratches or any other instances of wear and tear. Most of these issues can be fixed with a rubber mallet or a hammer. However, if there appears to be a lot of damage, then they will need to be replaced.
  • Next, you want to make sure that the tracks are aligned. They should be at the same height on the wall. If they are not aligned, loosen, but do not remove, the screws and adjust the tracks accordingly. Once you have re-aligned them, tighten the bolts and double check to make sure that they are properly aligned.
  • Be sure to clean the tracks. For this step, you can use any concentrated household cleaner. This will remove any dirt or any grease that may have built up.
  • Be sure to check for any loose hardware on the tracks and be sure to tighten up anything that seems loose. Be sure to check the hinges as well, if your garage door has hinges.
  • One last thing to keep in mind is for people who have a roll-up garage door with one tension spring. This spring has the capability to potentially injure you if you try to repair it. For this type of door, it is best to call a professional.

If after all of this you still can’t figure out why your garage door won’t work, How Stuff Works suggests this: “Sometimes the problem with your garage door can be traced back to the opener.” That is another area that you can try.

And if the DIY route isn’t for you, there are always professionals out there willing to help. Just remember to keep in mind the proper way they should be “selling” to you. Whether you go with DIY or a technician, you are bound to have your garage door up and running in no time!