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Water Damage

What Do Water Damage Restoration Companies Do?

After a flood or a serious water problem such as a leaky roof or broken pipes, you may feel overwhelmed by the amount of water in your home and the resulting damage. According to 24/7 Water Damage Atlanta (https://waterdamageserviceatlanta.com/), cleaning it all up yourself can be a daunting and time-consuming task, which is why it is sometimes better to call in a professional water damage restoration contractor.


Do You Need To Hire A Restoration Company?

What does a water damage restoration contractor do? The first thing they would do is complete a full inspection of the damage and what has caused it. They might use moisture sensors if there has been water seepage through walls.

A water damage specialist would take note of what needs to be done to remove all the excess water, make any necessary repairs, and repair or remove damaged household items such as carpeting, furniture, electronics, and appliances.

Caution! One very important reason to let the professionals handle it is the danger of electrocution when wires get submerged, and the possible contamination of flood waters with raw sewage, chemicals, or other hazards.

Water damage restoration specialists also have the tools and equipment to deal with a large amount of floodwater. Industrial-strength fans and dehumidifiers will help to remove moisture from flooded areas and bring fresh air in, which is vital to prevent mold from growing in these areas. Vacuums are also needed to completely remove the water before repairs can be done. If the water was contaminated, the whole area will need to be thoroughly cleaned and sanitized.


Flooding Can Affect Many Parts of Your House

Floods are the second-most widespread natural disaster, after wildfires. Their damage is so extensive, that they are responsible for 90% of all U.S. natural disasters declared by the president.

Part of water damage restoration may involve repairs to walls, roofs, flooring or other structural components of the home that may be weakened by the flooding. Unfortunately, some things can be expensive to repair such as ducts, HVAC systems, roofing, sewage and well systems, and the foundation. 

Some may need to be replaced if the damage is too extensive to repair, but the goal is to get your home back the way it was before the damage, or even make improvements that will prevent future problems.

Repairing flood-damaged walls can be difficult, as paneling and wallboard can soak up a lot of water and must be removed, especially if the water was contaminated. Sometimes the plaster can be repaired, but only if the studs and sills are properly dried. Water damaged insulation will need to be replaced.


The Step-By-Step Process

The Maryland Attorney General website provides a step-by-step process that water restoration companies take when replacing items after they are damaged via water. 

  • After the major catastrophe, place a call to your insurance agent or other representatives.
  • The insurance company will typically provide you with information about restoration companies who will remove the water or other contamination. Most insurance adjusters and claim representatives are familiar with the restoration companies available in your community that can begin the clean up quickly. Even if your insurance company places the call to the restoration company, the restoration company works for you! 
  • Review your responsibilities under your insurance policy for cleaning up the home to prevent additional damage. Discuss any questions you have about clean up with your insurance representative or claim adjuster. 
  • When the restoration company arrives, thoroughly walk through your home with the restoration company representative and discuss the areas that need to be cleaned. Your insurance company adjuster or claim representative may recommend what and how your home should be cleaned, but in the end, it is your decision. If you have a camera, take pictures of the damage. 
  • After the restoration company evaluates the work and equipment needed to clean your home, they will provide you with an estimate or contract for their services. Read the contract to make sure all the services discussed are listed. You must sign this contract before the restoration company will begin work on your home.
  • Ask for documentation showing drying progress and completion. Once you sign this contract, YOU ARE RESPONSIBLE for paying the restoration company for the work described, NOT your insurance company. Most insurance claim settlements will cover the cost of the cleanup done by the Restoration Company. If your insurance claim is denied, your contract with the Restoration Company requires you to pay for their services. 
  • In the weeks following the water damage, frequently inspect the areas where the restoration company worked to make certain no moisture or dampness remain in your home.


To Summarize

Water damage can be devastating, but keep in mind that there is a lot that can be done to repair and restore your home, and good restoration specialists can take care of the problem quickly and efficiently.